Delivery Information

Reliable Delivery Across New Zealand

Euroquip works with trusted freight providers to deliver products throughout New Zealand. Orders received before the daily cut-off are generally processed for same-day dispatch, subject to stock availability.

What to Expect

Freight & Delivery Information

 

Reliable Delivery Across New Zealand

Euroquip works with trusted freight partners to deliver throughout New Zealand. Orders received before our daily cut-off are generally processed for same-day dispatch, subject to stock availability.

 

Same-Day Dispatch Cut-Off Times

We aim to dispatch the same day when an order is received, correct and approved before the times below.

Dispatch site
Courier
Truck / freight
Auckland
2:00pm
11:00am
Nelson
3:30pm
2:00pm

 

How Your Order Travels

  • Standard deliveries are sent on a two-day courier service.
  • Urgent or overnight deliveries can be arranged on request. Additional charges apply.
  • Large or bulky items are sent by freight carrier and typically take two to three working days.
  • Rural and remote deliveries may take longer.
If you have specific delivery requirements, please tell us when you place your order so we can accommodate them.

 

Click & Collect

Collect from either of our warehouses on weekdays between 7:30am and 5:00pm.

Auckland
1 Aerovista Place, Wiri, Auckland 2104
 
Nelson
11 Venice Place, Stoke, Nelson 7011
 
Please allow three hours from the time of order before collection. Bring your order confirmation, photo ID and the purchaser's credit card if applicable. If collection is time sensitive, please call us first.

 

Keeping You Updated

We will email you when your order is received and again on the day it is dispatched. If an item is out of stock, we will contact you with an estimated delivery time.

 

Receiving Your Delivery

Please inspect your order on arrival. If an item is missing or damaged in transit, notify us within three business days of delivery. Retain all packaging and send us clear photos of the damage. Claims made outside this timeframe cannot be accepted.

 

Delivery Assistance

For delivery updates or freight enquiries, email: customerservice@euroquip.co.nz or call: 0800 387 678. You can also contact us here.